fa تشریح ویژگی‎های شناختی شغل اپراتور مرکز کنترل ترافیک شهری و توصیف مراحل اجرای تکنیک (CWA (Analysis Cognitive Work سایر موارد Other Cases پژوهشي Research <!--stripped--> <o:officedocumentsettings> <o:relyonvml> <o:allowpng> </o:allowpng></o:relyonvml></o:officedocumentsettings> <!--stripped--> <p class="MsoNormal" dir="rtl" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217) direction: rtl unicode-bidi: embed"><b><span lang="AR-SA">مقدمه: </span></b><span lang="AR-SA">ترافیک یکی از مشکلات اجتماعی در جوامع امروزی و در شهرهای بزرگ می‌باشد. برای مهار ترافیک، علاوه بر گشایش راه‌ها، نیاز به فرهنگ‌سازی و نیز استفاده از روش‌های هوشمند می‌باشد، بدین سبب</span><span lang="AR-SA"> </span><span lang="AR-SA">سیستم‌های</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">کنترل</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">ترافیک</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">شهری</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">ابداع</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">گردیده</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">است. وظایف</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">اپراتورهای این مراکز</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">برای</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">مدیریت</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">ترافیک،</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">شامل</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">فرآیندهای</span><span lang="AR-SA"> </span><span lang="AR-SA">شناختی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">گوناگون</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">است. تجزیه و تحلیل کار شناختی </span><span lang="FA">(</span><span dir="ltr">analysis</span><span dir="rtl"></span><span dir="rtl"></span><span><span dir="rtl"></span><span dir="rtl"></span> </span><span dir="ltr">cognitive work</span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>) برای تجزیه و تحلیل این سیستم‎های کاری، با هدف بهبود طراحی سیستم، به عنوان یک چارچوب، در این مطالعه معرفی شده است.</span></p> <p class="MsoNormal" dir="rtl" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217) direction: rtl unicode-bidi: embed"><b><span lang="AR-SA">روش انجام کار:</span></b><span lang="AR-SA"> تجزیه و تحلیل کار شناختی </span><span dir="ltr"></span><span dir="ltr"></span><span dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span>(CWA)</span><span dir="rtl"></span><span dir="rtl"></span><span lang="FA"><span dir="rtl"></span><span dir="rtl"></span>، محدودیت‎های سیستم را از طریق پنج فاز شناسایی می</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">کند، که در ابتدا با تحلیل قلمرو</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">کاری آغاز و بعد از تحلیل وظیفه، تحلیل استراتژی و بررسی همکاری</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">ها و سازمان‎های اجتماعی، با شناسایی صلاحیت‎های لازم پرسنل به پایان می‎رسد.</span></p> <p class="MsoNormal" dir="rtl" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217) direction: rtl unicode-bidi: embed"><b><span lang="FA">یافته</span></b><span dir="ltr"></span><span dir="ltr"></span><b><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span></b><b><span lang="FA">ها:</span></b><span lang="FA"> نتایج این مطالعه شامل: </span><span lang="AR-SA">طرح کلی مراحل اجرای تکنیک </span><span dir="ltr" style="font-size: 10pt">CWA</span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>،<span> </span>تحلیل</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">قلمرو</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">کاری، نردبان</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">تصمیم، جزئیات</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">مربوط</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">به</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">شاخص‌های</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">سطوح</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">مرتبط، </span><span lang="FA">استراتژی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">های موجود، </span><span lang="FA"><span> </span></span><span lang="AR-SA">نقشه</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">جریان</span><span lang="AR-SA"> </span><span lang="AR-SA">اطلاعات</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>(</span><span dir="ltr" style="font-size: 10pt">IFM</span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>)، نقشه</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">جریان</span><span lang="AR-SA"> </span><span lang="AR-SA">اطلاعات</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>(</span><span dir="ltr" style="font-size: 10pt">IFM</span><span dir="rtl"></span><span dir="rtl"></span><span lang="AR-SA"><span dir="rtl"></span><span dir="rtl"></span>)</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">برای</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">چارچوب</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="AR-SA">بندی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">تحلیل</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">اجتماعی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">سازمان، و تجزیه</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">و</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">تحلیل</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">شایستگی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="AR-SA" dir="ltr" style="font-size: 10pt"><span dir="ltr"></span><span dir="ltr"></span> </span><span lang="AR-SA">شخص، می</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="AR-SA">باشد.</span><span lang="FA"></span></p> <p class="MsoNormal" dir="rtl" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217) direction: rtl unicode-bidi: embed"><b><span lang="FA">بحث و نتیجه‌گیری:</span></b><span lang="FA"> نتیجه این پژوهش می</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">تواند جهت گزینش و آموزش اپراتورهای مرکز کنترل ترافیک استفاده گردد، چرا که به</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">کارگیری تجهیزات مدرن در امر کنترل ترافیک نیازمند پرسنل مجرب و با توانمندی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">های شناختی می</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">باشد، در غیر این</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">صورت موجب به هدر رفتن سرمایه و انرژی سازمان</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">ها خواهد بود. هرچه<span> </span>تصمیمات اپراتور بیشتر وابسته به پردازش اطلاعات باشد، توانایی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">های شناختی اپراتور نیز باید بیشتر باشد. فرآیندهای شناختی کاوش دیداری(</span><span dir="ltr" style="font-size: 10pt">visual search</span><span dir="rtl"></span><span dir="rtl"></span><span lang="FA"><span dir="rtl"></span><span dir="rtl"></span>)، حل مسئله و زمان‌سنجی<span> </span>از ویژگی</span><span dir="ltr"></span><span dir="ltr"></span><span lang="FA" dir="ltr"><span dir="ltr"></span><span dir="ltr"></span>‎</span><span lang="FA">های شناختی لازم برای تصدی این شغل است.</span></p> <!--stripped--> <!--stripped--><w:trackmoves><w:trackformatting><w:punctuationkerning><w:validateagainstschemas><w:donotpromoteqf><w:lidthemecomplexscript> </w:lidthemecomplexscript> <w:compatibility> <w:breakwrappedtables> <w:snaptogridincell> <w:wraptextwithpunct> <w:useasianbreakrules> <w:dontgrowautofit> <w:splitpgbreakandparamark> <w:enableopentypekerning> <w:dontflipmirrorindents> <w:overridetablestylehps> </w:overridetablestylehps></w:dontflipmirrorindents></w:enableopentypekerning></w:splitpgbreakandparamark></w:dontgrowautofit></w:useasianbreakrules></w:wraptextwithpunct></w:snaptogridincell></w:breakwrappedtables></w:compatibility> <m:mathpr> <m:mathfont m:val="Cambria Math"> <m:brkbin m:val="before"> <m:brkbinsub m:val="--"> <m:smallfrac m:val="off"> <m:dispdef> <m:lmargin m:val="0"> <m:rmargin m:val="0"> <m:defjc m:val="centerGroup"> <m:wrapindent m:val="1440"> <m:intlim m:val="subSup"> <m:narylim m:val="undOvr"> </m:narylim></m:intlim></m:wrapindent></m:defjc></m:rmargin></m:lmargin></m:dispdef></m:smallfrac></m:brkbinsub></m:brkbin></m:mathfont></m:mathpr> <!--stripped--><!--stripped--> <w:latentstyles latentstylecount="371" defpriority="99" defqformat="false" defsemihidden="false" defunhidewhenused="false" deflockedstate="false"> <w:lsdexception name="Normal" qformat="true" priority="0" locked="false"> <w:lsdexception name="heading 1" qformat="true" priority="9" locked="false"> <w:lsdexception name="heading 2" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 3" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 4" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 5" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 6" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 7" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 8" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="heading 9" qformat="true" unhidewhenused="true" semihidden="true" priority="9" locked="false"> <w:lsdexception name="index 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 6" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 7" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 8" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index 9" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="toc 1" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 2" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 3" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 4" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 5" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 6" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 7" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 8" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="toc 9" unhidewhenused="true" semihidden="true" priority="39" locked="false"> <w:lsdexception name="Normal Indent" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="footnote text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="annotation text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="header" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="footer" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="index heading" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="caption" qformat="true" unhidewhenused="true" semihidden="true" priority="35" locked="false"> <w:lsdexception name="table of figures" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="envelope address" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="envelope return" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="footnote reference" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="annotation reference" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="line number" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="page number" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="endnote reference" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="endnote text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="table of authorities" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="macro" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="toa heading" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Bullet" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Number" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Bullet 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Bullet 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Bullet 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Bullet 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Number 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Number 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Number 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Number 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Title" qformat="true" priority="10" locked="false"> <w:lsdexception name="Closing" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Signature" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Default Paragraph Font" unhidewhenused="true" semihidden="true" priority="1" locked="false"> <w:lsdexception name="Body Text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text Indent" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Continue" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Continue 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Continue 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Continue 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="List Continue 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Message Header" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Subtitle" qformat="true" priority="11" locked="false"> <w:lsdexception name="Salutation" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Date" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text First Indent" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text First Indent 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Note Heading" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text Indent 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Body Text Indent 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Block Text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Hyperlink" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="FollowedHyperlink" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Strong" qformat="true" priority="22" locked="false"> <w:lsdexception name="Emphasis" qformat="true" priority="20" locked="false"> <w:lsdexception name="Document Map" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Plain Text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="E-mail Signature" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Top of Form" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Bottom of Form" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Normal (Web)" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Acronym" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Address" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Cite" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Code" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Definition" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Keyboard" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Preformatted" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Sample" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Typewriter" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="HTML Variable" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Normal Table" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="annotation subject" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="No List" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Outline List 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Outline List 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Outline List 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Simple 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Simple 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Simple 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Classic 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Classic 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Classic 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Classic 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Colorful 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Colorful 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Colorful 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Columns 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Columns 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Columns 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Columns 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Columns 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 6" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 7" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid 8" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 4" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 5" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 6" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 7" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table List 8" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table 3D effects 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table 3D effects 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table 3D effects 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Contemporary" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Elegant" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Professional" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Subtle 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Subtle 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Web 1" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Web 2" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Web 3" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Balloon Text" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Table Grid" priority="39" locked="false"> <w:lsdexception name="Table Theme" unhidewhenused="true" semihidden="true" locked="false"> <w:lsdexception name="Placeholder Text" semihidden="true" locked="false"> <w:lsdexception name="No Spacing" qformat="true" priority="1" locked="false"> <w:lsdexception name="Light Shading" priority="60" locked="false"> <w:lsdexception name="Light List" priority="61" locked="false"> <w:lsdexception name="Light Grid" priority="62" locked="false"> <w:lsdexception name="Medium Shading 1" priority="63" locked="false"> <w:lsdexception name="Medium Shading 2" priority="64" locked="false"> <w:lsdexception name="Medium List 1" priority="65" locked="false"> <w:lsdexception name="Medium List 2" priority="66" locked="false"> <w:lsdexception name="Medium Grid 1" priority="67" locked="false"> <w:lsdexception name="Medium Grid 2" priority="68" locked="false"> <w:lsdexception name="Medium Grid 3" priority="69" locked="false"> <w:lsdexception name="Dark List" priority="70" locked="false"> <w:lsdexception name="Colorful Shading" priority="71" locked="false"> <w:lsdexception name="Colorful List" priority="72" locked="false"> <w:lsdexception name="Colorful Grid" priority="73" locked="false"> <w:lsdexception name="Light Shading Accent 1" priority="60" locked="false"> <w:lsdexception name="Light List Accent 1" priority="61" locked="false"> <w:lsdexception name="Light Grid Accent 1" priority="62" locked="false"> <w:lsdexception name="Medium Shading 1 Accent 1" priority="63" locked="false"> <w:lsdexception name="Medium Shading 2 Accent 1" priority="64" locked="false"> <w:lsdexception name="Medium List 1 Accent 1" priority="65" locked="false"> <w:lsdexception name="Revision" semihidden="true" locked="false"> <w:lsdexception name="List Paragraph" qformat="true" priority="34" locked="false"> <w:lsdexception name="Quote" qformat="true" priority="29" locked="false"> <w:lsdexception name="Intense Quote" qformat="true" priority="30" locked="false"> <w:lsdexception name="Medium List 2 Accent 1" priority="66" locked="false"> <w:lsdexception name="Medium Grid 1 Accent 1" priority="67" locked="false"> <w:lsdexception name="Medium Grid 2 Accent 1" priority="68" locked="false"> <w:lsdexception name="Medium Grid 3 Accent 1" priority="69" locked="false"> <w:lsdexception name="Dark List Accent 1" priority="70" locked="false"> <w:lsdexception name="Colorful Shading Accent 1" priority="71" locked="false"> <w:lsdexception name="Colorful List Accent 1" priority="72" locked="false"> <w:lsdexception name="Colorful Grid Accent 1" priority="73" locked="false"> <w:lsdexception name="Light Shading Accent 2" priority="60" locked="false"> <w:lsdexception name="Light List Accent 2" priority="61" locked="false"> <w:lsdexception name="Light Grid Accent 2" priority="62" locked="false"> </w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:lsdexception></w:latentstyles> <!--stripped--><!--stripped--> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal" mso-tstyle-rowband-size:0 mso-tstyle-colband-size:0 mso-style-noshow:yes mso-style-priority:99 mso-style-parent:"" mso-padding-alt:0cm 5.4pt 0cm 5.4pt mso-para-margin:0cm mso-para-margin-bottom:.0001pt mso-pagination:widow-orphan font-size:10.0pt font-family:"Calibri",sans-serif} </style> <!--stripped--> </w:donotpromoteqf></w:validateagainstschemas></w:punctuationkerning></w:trackformatting></w:trackmoves> <!--stripped--> <o:officedocumentsettings> <o:relyonvml> <o:allowpng> </o:allowpng></o:relyonvml></o:officedocumentsettings> <!--stripped--> <p class="MsoNormal" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217)"><b><span>Introduction:</span></b><span> As the traffic is one of the most common social troubles in big cities, widen the roads culture and using the intelligent methods are using to control the traffic. Therefore, the traffic control systems are innovated. These<a name="_GoBack"></a> system operators have to do many cognitive jobs to manage these systems. CWA as a framework to improve the design of these systems has introduced in this paper to analyze them. </span></p> <p class="MsoNormal" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217)"><b><span>Material and Methods:</span></b><span> CTA recognizes the restrictions of system throughout the 5 phases that begin with work domain analysis and ends in necessary personal qualification. Task analysis, strategy analysis and investigating the cooperation and organizations are between paces, respect.</span></p> <p class="MsoNormal" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217)"><b><span>Results:</span></b><span> the results of this investigation consist of outline of the technique CWA, work domain analysis, decision ladders, details of relevant indicators, strategies, Information Flow Map (IFM), to frame the social organization and cooperation, and worker qualification analysis.</span></p> <p class="MsoNormal" style="margin-bottom: 0.0001pt text-align: justify line-height: normal background: none repeat scroll 0% 0% rgb(217, 217, 217)"><b><span>Conclusion:</span></b><span> The results of this study may used in selection and training the mentioned systems operators. The main reason is to use the experienced staff with high cognitive abilities in working with these systems. Otherwise, it can result in waste the organization money and energy. The operator decision making is more dependent on the information process, </span><span lang="EN">the operator also needs to</span><span lang="EN"> </span><span>have higher cognitive abilities. Strong visual search, timing and problem solving are perquisites of this job opportunity.</span></p> ارگونومی شناختی, تجزیه و تحلیل کار شناختی (CWA), مرکز کنترل ترافیک شهری Cognitive ergonomics, Cognitive Work Analysis (CWA), Urban traffic control centers. 14 23 http://journal.iehfs.ir/browse.php?a_code=A-10-231-1&slc_lang=fa&sid=1 Abdollah Vahedi عبدالله واحدی a.vahedi62@gmail.con 10031947532846002091 10031947532846002091 No Applied Science Education Center, Safa Industrial Group, Saveh, Iran. کارشناس ارشد ارگونومی، مرکز آموزش علمی کاربردی گروه صنعتی صفا، ساوه، ایران. Sara Dehnavi سارا دهنوی sara.dehnavi@yahoo.com 10031947532846002092 10031947532846002092 Yes Applied Science Education Center,Safa Industrial Group, Saveh, Iran. کارشناس ارشد ارگونومی، مرکز آموزش علمی کاربردی گروه صنعتی صفا، ساوه، ایران