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Usability of Research and Educational Systems: A Policy Brief
Mehdi Beyramijam, Mohammad Sadegh Sohrabi, Mohammad Babamiri, Arezo Farhadi,
Volume 13, Issue 4 (1-2026)
Abstract
Policy Brief:
In today's world, research management systems in universities and research centers are recognized as essential tools for facilitating research processes. One of the key aspects of the success of these systems is their usability, which, if weak, can lead to reduced productivity, increased time spent by users, and decreased user satisfaction. Users of research management systems in universities often encounter issues such as complex menus, lack of clarity in search and reporting processes, and insufficient training. In this context, proposed policies for improving process design, feedback and reporting systems, structured training, continuous support, and ongoing user experience evaluation are presented to enhance system efficiency and user satisfaction. These recommendations can also be applied to other research and education management systems in universities and research centers. Therefore, focusing on usability and continuous system improvement can lead to increased efficiency and user satisfaction in these environments.
 
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