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Showing 3 results for Efficiency
The relationship between personal mastery and organizational improving quality and productivity
Yadollah Hamidi, Zahra Toosi, Dr Leili Tapak,
Volume 6, Issue 1 (6-2018)
Abstract
Background: Human resources and their potential and capabilities, will play an important role in promoting quality and productivity, Which has been discussed in the macrovascular discussions with the aim of enhancing the organization's performance. The aim of this study was to investigate the relationship between Personal Mastery and the consequences of quality improvement and productivity in Hamadan University of medical sciences.
Methods: This is a descriptive/ analytical study. 295 managers and experts of university staffs were selected through random sampling. Data were collected by two questionnaires: "Peter Senge Learning Organization" and "Resourceful Total Quality Management" questionnaires. Data were analyzed by descriptive statistics, t-test and ANOVA at 95% confidence level, Pearson correlation coefficient and regression analysis using Spss16 software.
Results: The results showed a mean of Personal Mastery of 23.1 and a positive and significant correlation between Personal Mastery and the consequences of improving quality and  productivity (p<0.001). Also, there was a significant difference in Personal Mastery in both sexes (p<0.005). But this difference was not evident in terms of degree and field of study.
Conclusion: Productivity in the service sector depends, rather than depends on technology and other factors, on human resources and factors affecting it. Therefore, attention to capabilities and empowerment of human resources is very important and can be achieved through a macrovagnomic approach and development of infrastructure related to the empowerment of employees in the organization, to increase efficiency, productivity and quality improvement.

The Relationship Between Environmental and Demographic Factors with Productivity of Islamic Azad University of Shiraz Employees
Ahmad Baleshzar, Meymanat Tabodi, Zahra Rojhani Shirazi,
Volume 7, Issue 2 (9-2019)
Abstract

Background and Objectives: Design of work environment is one of the factors that can affect performance and efficiency of employees. Human’s productivity has different dimensions that may be affected by environmental factors and internal factors such as demographic characteristics. Therefore, this study was designed to investigate the relationship between environmental and demographic factors with productivity of employees of Azad University of Shiraz.
Methods: In this cross-sectional study, out of 360 (all of the employees of Islamic Azad University, Shiraz branch)186 subjects were selected as a sample through convenience sampling. The data collection tools were demographic information questionnaire, Physical Work Environment questionnaire and Hersey-Goldsmith’s productivity questionnaire. Pearson correlation coefficient was used to measure the relationship between quantitative variables with productivity separately. Multiple linear regression analysis was used to examine the relationship between demographic and environmental variables.
Results: The results showed that there was a significant relationship between the factors of work environment design (furniture, noise, temperature, lighting and spatial arrangements). Also, there was a significant relationship between the levels of education with productivity score, so that people with a PhD level had a higher level of productivity than the participants with lower education. Also, the simultaneous relationship of demographic and environmental factors with productivity was significant for spatial arrangements.
Conclusion: The proper design of the work environment is related to employees’ productivity of Islamic Azad University of Shiraz. This can be affected by the demographic characteristics of individuals. However, the simultaneous effect of both factors with productivity showed that spatial arrangements has a considerable effects on productivity.


Integrated Model of Municipal Employees' Efficiency and Performance Based on Transformational Leadership and Smart City Technologies
Maryam Shokri, Jafar Nasir Nateri,
Volume 14, Issue 1 (3-2026)
Abstract
Background and Objective
With the rapid expansion of smart city initiatives, municipal employees' productivity challenges have become a critical organizational and service delivery issue. This study aimed to design an integrated model of transformational leadership, smart city technologies, and organizational ergonomics to enhance the efficiency and performance of municipal employees in smart cities.
Methods
This mixed-methods study consisted of qualitative and quantitative phases. In the qualitative phase, in-depth interviews were conducted with 18 elite experts and senior managers, and data were analyzed using Braun and Clarke's six-phase thematic analysis (256 initial codes, 41 sub-themes, 4 main themes). In the quantitative phase, the conceptual model was tested through a researcher-developed questionnaire administered to 238 employees from Tehran Municipality District 8 (96.36% response rate). Data analysis was performed using PLS-SEM in Smart PLS 4 software with 5000 bootstrap subsamples.
Result
Qualitative analysis identified 4 main themes: transformational leadership, smart city technologies, organizational ergonomics, and employee efficiency/performance. Quantitative results demonstrated excellent model fit (R²=0.78, Q²=0.56, SRMR=0.051, NFI=0.95). All three dimensions had significant positive effects on efficiency; transformational leadership exhibited the strongest effect with a path coefficient of 0.46 (t=8.47, f²=0.42), identified as the primary predictor.
Conclusion
The integrated model of transformational leadership, smart city technologies, and organizational ergonomics provides an effective framework for analyzing and enhancing municipal employees' efficiency in smart cities. This approach is expected to improve service efficiency and citizen satisfaction. The findings underscore the need to shift from purely technology-driven approaches to a systemic, human-centered perspective integrating leadership, technology, and job design.
 

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