Iranian Journal of Ergonomics

Background and Objectives: Bank staff do much of their work using computers, Their equipment and layout may put the body in an inappropriate position and lead to musculoskeletal disorders (MSDs), so this study aimed to determine the prevalence of MSDs in bank staff and its relationship with office tensions.
Methods: This descriptive cross-sectional study was performed on 173 employees of Melli Bank of North Khorasan Province. The prevalence of MSDs was estimated through CMDQ, Risk factors were estimated through ROSA and data were entered into SPSS 20. Then their relationship with each other and with the equipment layout was determined by Spearman test.
Results: The mean ROSA scores were 4.73±0.793 and 63.6% of the postures were in the intervention group. The mean CMDQ scores were 103.63±181.004. Spearman test showed a good correlation between ROSA and CMDQ results (P=0.021, R= 0.175). There was a significant relationship between work experience and prevalence of MSDs (P=0.037, R=0.159). Kruskal-Wallis test showed a significant relationship between education level and CMDQ scores (P=0.38). The most common disorders in the organs were neck (53.8%) and lower back (49.7%).
Conclusion: Given the correlation between the ROSA results and the CMDQ, they can be used together. The change should be considered immediately for persons who are in intervention group. The chair and monitor played a more important role in raising the ROSA score. Improvements should be made by providing an ergonomic chair as well as a proper layout of other equipment such as a monitor.