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Showing 3 results for Organizational Citizenship Behavior

Hossein Samadi Miarkolaei, Hamzeh Samadi Miarkolaei,
Volume 4, Issue 2 (10-2016)
Abstract

Introduction: Job stress is identified as imbalance between job needs and individual’s abilities and demands. Job stress has somatic, psychological and behavioral traumas, The main purpose of the present research was to investigate the effects of employees' job stress level on the emersion of organizational behavior amongst Mazandaran's SAMEN Finance and Credit Institute's subdivision employees.

Methods: In this correlation-descriptive study, 147 employees from SAMEN subdivisions of Mazandaran province were selected based on the census sampling method. Data were collected by using the job stress and organizational citizenship behavior standard questionnaire. Data were analyzed by the SPSS and LISREL software, and using descriptive statistics, Pearson’s correlation and Standard Error of the Mean (SEM).

Results: In the current study, there was a significant and inverse relationship between job stress and organizational citizenship behavior (R = -0.590, and P = 0.001). The results of structural equation modeling and path analysis showed that job stress and most of its components were good predictors of organizational citizenship behavior.

Conclusions: Recent research has demonstrated that job stress may increase employees-related problems. There is a relationship between job stress and organizational citizenship behavior, and attention to job stress level as a predictor of organizational citizenship behavior in employees is an essential issue.


Fatemeh Faghih, Mohammad Hassani,
Volume 7, Issue 2 (9-2019)
Abstract

Background and Objectives: The ethic-based culture is the predictor of ethical behavior and organizational citizenship behavior. Ethical culture enhances our awareness of our activities and can also increase our awareness of our bilateral commitments to the organization and therefore focus on what is important in an organizational setting. The present research aimed at investigating the relationship between the ethical culture with a tendency to ethical behavior and organizational citizenship behavior by examining the mediating role of the person’s organization in the staff of Urmia University.
Methods: This descriptive correlation study is a structural equation modeling model. The statistical population of this study consisted of all 503 high school graduates of Urmia University in 2018. Based on the stratified random sampling method, 217 individuals were selected. Standard questionnaires were used to collect information. Data analysis was performed using descriptive indexes and structural equation modeling method.
Results: Based on the results there is a positive and significant relationship between ethical culture with ethical behavior and organizational citizenship behavior. Also, the direct and significant impact of ethical culture on the individual-organizational adaptability was confirmed. The results also showed that the individual-organizational adaptability has a positive and significant relationship with ethical and organizational citizenship behaviors. In addition, the role of mediation of this variable (individual-organizational adaptability) in the relation between the ethical culture with two other variables (ethical and organizational citizenship behaviors) was also confirmed based on the findings of the research.
Conclusion: Based on the findings, it can be concluded that ethical culture directly promotes personal-organizational fit. In addition, confirming the mediating role of the individual-organization fit ethical culture has an indirect, positive and significant effect on ethical behavior and organizational citizenship behavior.


Nabi Omidi, Neda Sadat Jafari, Mohammad Reza Omidi, Yadollah Mahmoodi,
Volume 13, Issue 3 (9-2025)
Abstract

Objectives: In high-risk operational environments such as oilfields, physical and psychological factors can undermine employee productivity and positive organizational behaviors. This study aimed to examine the effect of ergonomic skills training on enhancing Organizational Citizenship Behavior  and productivity among operational staff of the Azar oilfield.
Methods: This quasi-experimental study employed a pre-test–post-test design with a control group and was conducted on 40 male operational workers. Participants were randomly assigned to either an ergonomic training group or a control group (20 participants each). Data were collected using the OCB questionnaire by Podsakoff et al. (1990) and the HPQ questionnaire by Hersey and Goldsmith (1980). Analyses included independent t-tests, analysis of covariance (ANCOVA), and within-group comparisons.
Results: After the 4-week intervention, the ergonomic training group showed significant increases in total OCB scores (from 105.6 to 118.4; +12.1%) and HPQ scores (from 128.8 to 145.6; +13.0%) (p < 0.001). The greatest OCB improvements were observed in altruism (+15.3%) and conscientiousness (+14.8%), while HPQ improvements were highest in motivation (+16.2%) and ability (+15.4%). Cohen’s d effect sizes ranged from 1.78 to 2.20, indicating a high level of effectiveness. No significant changes were observed in the control group (p > 0.05).
Conclusion: Ergonomic skills training markedly improved organizational citizenship behavior and productivity among employees of the Azar oilfield. These findings underscore the strategic value of investing in ergonomic training programs to enhance both individual and organizational performance in high-risk workplaces.


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